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Client Results

Proven Results Across
the Most Complex Environments

Every number on this page represents a real engagement, a real challenge, and a real outcome delivered for a real client.

Representative Results

The numbers speak for themselves

$200M+
Biofuel & jet fuel tax credits secured and supported
$67M+
Federal tax credits successfully defended during IRS audit
$44M
Federal bond release managed and executed
ZERO
Tax invoicing failures across all SAP go-live engagements
60%
Reduction in compliance preparation hours — immediately after go-live
58%
Reduction in compliance provider costs — immediately after go-live
Case Studies

Real results from real engagements

Case Study 01 — SAP Transformation
Challenge
Enterprise-wide SAP Rise upgrade created significant indirect tax risk, with potential for invoicing failures, incorrect tax determination, and compliance gaps across all business units operating in multiple countries.
Approach
Performed tax risk assessment, requirements review, testing strategy development, UAT coordination, and full production readiness validation across all affected tax determination points and transaction types.
Result
Successful go-live with zero tax determination failures and zero invoicing disruptions. Full compliance continuity maintained throughout the enterprise transformation.
Case Study 02 — Audit Defense
Challenge
Federal tax credits subject to IRS audit scrutiny, threatening the preservation of more than $67 million in legally earned jet fuel and renewable fuel excise credits across multiple business periods and filing years.
Approach
Created comprehensive audit defense strategy including documentation governance framework, data validation controls, credit calculation support, and coordinated audit support protocols across Accounting, Aviation, Operations, and Compliance teams.
Result
100% preservation of more than $67 million in credits. Zero credits lost to audit. Audit closed with full credit intact and no assessment issued.
Case Study 03 — Tax Engine Optimization
Challenge
Complex fuel tax business models required complete determination logic redesign. Existing rules were producing incorrect tax results across multiple product types and jurisdictions, creating compliance exposure and invoicing risk.
Approach
Translated tax law requirements into precise system logic, designed comprehensive testing scenarios covering all product and jurisdiction combinations, and implemented production rules aligned to evolving business operations.
Result
Improved tax accuracy across all fuel tax determination scenarios. Compliance exposure fully eliminated. System now supports evolving business operations with confidence and precision.
Case Study 04 — State Audit Defense
Challenge
Illinois direct-pay assessment exceeding $3 million threatened to significantly impact operating cash flow. Assessment was based on a broad interpretation of taxability that did not account for applicable manufacturing exemptions.
Approach
Conducted detailed manufacturing-exemption analysis, documented all qualifying exempt purchases, and built a comprehensive protest strategy supported by statutory authority and administrative guidance.
Result
Assessment overturned and converted into a net credit. Full recovery achieved. Zero tax liability on the audited period.
Work With Us

Let's deliver results
for your organization

Every engagement is handled personally by Cynthia Johnson. Senior expertise, hands-on execution, proven results.

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